Wednesday, May 16, 2012

How to License your ProfiTrace Software for your ProfiCore Ultra

It is recommended that you download the latest version of ProfiTrace from here. You’ll be asked to fill in your contact details, but this so that we can follow up and make sure that everything went smoothly with your installation. Now for the licensing part - there are a couple of ways that you can go about to license ProfiTrace:

1) The easy way:
  • Make sure that the PC is connected to The Internet.
  • Connect the ProfiCore Ultra and run ProfiTrace 
  • Click on the “Init ProfiCore Ultra” button On the window popup
  • The software will try to initialize the ProfiCore
  • A warning error will appear saying that the license could not be found. Click OK
  • Select download and install license
  • Happy days!


2) You can download the license from here and put it into the “/app” directory under the ProfiTrace installation folder in Program Files (e.g. C:\Program Files (x86)\ProfiTrace_V2_6_1\App) 

3) Using the Licensing tool
  • Make sure that the PC is connected to The Internet.
  • Connect the ProfiCore Ultra and run ProfiTrace
  • Click on "Help" and find the "License info tool"
  • Select download and install license
  • Happy days!

This information is also available in the user manual under section 4 which can be downloaded from here

Sometimes you may need to run ProfiTrace in a virtual machine. This may vary from the type of virtual machine software that you are using, but you are normally required to still link the ProfiCore Ultra USB device to the Virtual Machine’s Operating System. In Windows Virtual PC you do it as follows:

If you're still struggling, contact IDX at info@idxonline.com or call +27 11 548 9970. Good luck!